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1.Creating The Best Possible Listening Environment
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Promo Video – Listening Skills The Ultimate Workplace Soft Skills
01:00
1. Quick Wins! The Cell Phone Secret to Good Listening Skills
01:32
2. Stacking the Listening Environment in Your Favor
04:10
3. The Telephone Listening Trap Will Never Catch You Again
01:40
4. Housekeeping Note: Sometimes You should Turn OFF Your Listening Skills
01:26
2.Focusing On the True Challenge of Listening Carefully
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5. Setting Just One Agenda Item: Listening
02:36
6. Assignment: Testing Communication To Make Sure It Works
7. It Is Incredibly Easy to See How Well You Are Listening – Test
01:16
8. It’s Even Easier to Listen When You Do This…
04:10
9. Technology Will Eat Your Brain Unless You Do This
04:43
3.The Body Language of Listening
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10. Using Your Most Effective Body Language Tool
03:07
11. The Best Listening Body Language From the Neck Down
03:35
12. Reading the Speaker’s Body
03:40
4.The Nitty Gritty of Listening Skills
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13. Connecting At the Emotional Level with Your Colleague To Hear All
01:54
14. Mastering the Art Of NOT Interrupting
02:18
15. Asking for Clarification Is A Great Form Of Listening
01:40
16. Engaging In Conversation At Just the Right Time
02:51
17. Strong Listening Creates Strong Reactions From You
01:10
18. Honing Your Sense of Timing and Judgment to Make You a Great Listener
02:23
19. Using The Magic of Pen and Paper Tools To Your Advantage
03:49
20. Summarizing the Conversation Is Great for You and Your Colleague
04:03
5. Conclusion – Listening Skills for the Rest of Your Career
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21. The One-Page Email Memo Summary Aces the Listening Skills Test – Every Time!
03:06
22. Conclusion – Your New Reputation As a Great Listener!
02:54
Listening Skills: The Ultimate Workplace Soft Skills
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