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Course Content
1. Introduction to the Course
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1. Introduction to Being Assertive with Emotional Intelligence
02:45
2. Being Assertive with Emotional Intelligence – Learning Outcomes
02:57
3. Assertiveness, Self Esteem and Emotional Intelligence
02:51
4. Working with Assertiveness
2. Exploring Assertiveness
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1. Rights and Responsibilities
04:09
2. Barriers to Assertiveness
02:09
3. Assertiveness and Self-Esteem
02:52
4. The Rules of Assertiveness
01:45
5. The Rules of Assertiveness
3. Behaviours Associated with Assertiveness-20250208T104059Z-001
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1. How your Assertiveness Appears to Others
2. Choices of Behaviour
02:27
3. Aggressive Behaviour
01:25
4. Passive Behaviour
01:19
5. Assertive Behaviour
00:59
6. Recognising Aggressive, Passive and Assertive Behaviours
7. Passive, Aggressive Behaviour
03:06
4. Methods and Techniques for Improving your Assertiveness
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1. Putting Assertiveness to Use
01:34
2. The Disagreement Process
05:21
3. Asking For What You Want
02:15
4. The Bonsai Principle
01:51
5. Assertiveness Methods and Techniques
06:25
6. 12 Tips around Assertive Body Language (no definition of assertiveness)
04:00
7. Ways to Say No
02:26
8. Poster - Ways to Say No
9. Further Considerations around Emotional Intelligence
02:35
10. Being Assertive with Emotional Intelligence – Learning Review
03:17
11. Being Assertive in Awkward Situations and with Awkward People
12. Conclusion to the Course
01:37
Being Assertive with Emotional Intelligence
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