Module 1: Introduction to Conflict Resolution and Negotiation
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Module 2: Understanding Conflict
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Module 3: Conflict Resolution Models
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Module 4: Communication Skills for Conflict Resolution
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Module 5: Conflict Management Strategies
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Module 6: Negotiation Strategies and Techniques
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Module 7: Power Dynamics in Negotiation
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Module 8: Ethical Considerations in Negotiation
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Module 9: Cross-Cultural Negotiation
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Module 10: Mediation and Alternative Dispute Resolution
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Module 11: Conflict Resolution in Teams and Organizations
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Module 12: Real-World Applications and Case Studies
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